Gravity Online Academy – Payment Policy
Welcome to Gravity Online Academy (gravityonlineacademy.com). We are committed to providing you with a seamless and secure learning experience. This Payment Policy outlines the terms and conditions governing payments, subscriptions, cancellations, and refunds for our educational services.
By enrolling in a course or purchasing any service on our platform, you agree to the terms outlined below.
1. Accepted Methods of Payment
To ensure convenience and security, Gravity Online Academy accepts a variety of digital payment methods, including:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- UPI (Unified Payments Interface): GPay, PhonePe, Paytm, BHIM, and other major UPI applications.
- Net Banking: Supporting all major Indian and international retail banks.
- Digital Wallets: Leading wallet integrations for swift checkout experiences.
2. Subscription Billing & Terms
Subscribing to our services gives you continuous access to all courses, daily evaluation features, and leaderboards within your target exam module. Subscriptions are billed on a recurring prepaid basis (monthly or annually) according to your selected plan.
All subscription plans are processed through secure, payment gateway providers (such as Razorpay or Stripe). No card numbers or banking passwords are stored on our servers.
3. Cancellation Policy
You can cancel your subscription at any time. When you cancel, you will continue to have access to the learning resources until the end of your current billing cycle. To cancel, navigate to your Student Profile or contact us directly via our Support channel.
4. Refund Policy
To guarantee your satisfaction, we offer a 7-Day Money-Back Guarantee. If you are not fully satisfied with your learning experience, you may request a refund within 7 days of your initial purchase.
Refund requests submitted after 7 days from the transaction date are not eligible for a refund. To submit a refund request, contact our billing support team through the Support channel or email us at info@gravityacademyonline.com.
5. Failed Transactions and Billing Inquiries
If your account is charged but your subscription is not active, please wait up to 24 hours for payment synchronization, or contact us immediately. Provide your transaction ID and registered email so we can verify the payment history and update your access.